FAQ

Each piece is handcrafted by Kalihi, inspired by nature and her Hawaiian roots. Every earring is created with care, using quality seed beads and traditional beading techniques. This ensures that every pair is unique and made to the highest standards.

We use high-quality seed beads and durable, hypoallergenic hooks in sterling silver or 18k gold plated and hoops in surgical steel or 18k gold plated. Each piece is crafted to be both beautiful and comfortable to wear.

To keep your earrings looking their best, avoid exposure to water, perfumes, and harsh chemicals. Store them in a dry place, preferably in a jewellery box or pouch, to prevent tangling or damage

Orders are processed and shipped within 48 hours of purchase. You can expect your order to arrive within 3-5 business days after dispatch.

At the moment, we only ship within the UK. We hope to expand our shipping options in the future to include international locations.

Yes! If you’re not completely satisfied with your purchase, you can return it within 14 days for a full refund, provided the item is in its original, unworn condition. Exchanges are also available, subject to stock. For more details, please see our Return & Exchange Policy.

If your earrings arrive damaged, please contact us within 48 hours of receiving your order at hardimankalihi@gmail.com. We will arrange a replacement or a full refund at no additional cost.

Yes, we love creating unique pieces for our customers! If you’re interested in a custom design, please reach out to us via email with your ideas, and we’ll do our best to accommodate your request.

You can reach us by email at hardimankalihi@gmail.com. We also have a contact form and we’re also available on social media, so feel free to send us a direct message on Instagram or Facebook.

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